Our services

Key Holding & Alarm Response

Secure key management with trained personnel attending your premises when required.

Key Holding & Alarm Response provided by PGFM

Overview

A service built around your site

When an alarm goes off at 3am, you need someone trained, trusted and on their way. Our key holding and alarm response service keeps your keys secure and puts professional personnel at your premises when it matters, so you and your staff don’t have to attend.

Every PGFM contract starts by understanding your site, its risks and what you actually need. You get a named point of contact, clear reporting and a team that takes ownership. Your business is our business.

Typically supporting

  • Offices
  • Retail units
  • Warehouses
  • Schools & public buildings
  • Multi-site portfolios

How we work

Simple, transparent and hands-on

  1. 01

    We listen first

    We take the time to understand your site, your priorities and exactly where your current security is falling short.

  2. 02

    We get it right for you

    We put together a solution built around what you actually need, with a clear scope, transparent pricing and no unnecessary extras.

  3. 03

    We show up and stay close

    We put the right people and processes in place from day one and remain hands-on to make sure the service delivers exactly as agreed.

Client feedback

What our clients say

Communication has consistently been quick, professional and reliable, particularly with out of hours support and short notice operational requirements. The team are proactive, easy to deal with and clearly care about service delivery. In a fast-moving operational environment, having that level of responsiveness and support makes a real difference.

Chloe TallisTechnology Sales Director, ARM Secure

We’ve had the pleasure of working with PGFM across a fair few contracts now, and they’ve consistently proven themselves to be solid, dependable, responsive, reliable, and refreshingly easy to deal with. From day one, communication has been clear, proactive, and genuinely helpful rather than just ticking a box.

Sam HardingOperations Manager, DGP PLC

Your business is our business

We take the time to understand our customers, their priorities and their ambitions, because their success is our success.