SIA Approved Contractor · Hatfield, Hertfordshire · UK-wide
Going above
and beyond.
Every day.
We exist to deliver exceptional services that make a real difference, giving our customers the confidence and freedom to focus on what they do best.
Available 24/7 for out-of-hours response.
Accredited & approved
Our vision
To be a leading services partner of choice.
Our purpose
We exist to deliver exceptional services that make a real difference, giving our customers the confidence and freedom to focus on what they do best.
Our culture
Great service starts with great people
We believe great service starts with great people, and great cultures are built on kindness, respect and belonging.
“Kindness costs nothing, but it can make all the difference.”
We are committed to creating an inclusive, supportive and positive culture where everyone feels welcome, respected, valued and that they truly belong.
We celebrate individuality, encourage collaboration and recognise the contribution every person makes. We treat people with kindness, compassion and dignity, creating a workplace where everyone can feel proud of who they are and the difference they make.
Our values
How we behave, how we work and how we deliver
- 01
People First
Everyone matters. We create an inclusive, supportive and respectful culture where everyone feels welcome, valued and that they truly belong. We lead with kindness, celebrate individuality, recognise contributions and create an environment where everyone can thrive.
- 02
Pride in Our Service
We take pride in everything we do. We care about the details, deliver with professionalism and make excellence our standard. We are passionate about delivering outstanding service and exceeding expectations.
- 03
Trust & Integrity
We do what we say. We act with honesty, operate transparently and take responsibility for our actions, building trust through everything we do.
- 04
Innovation & Agility
We embrace change, encourage new ideas and continually find better ways of working. We remain agile, adaptable and forward-thinking, improving our services to meet the evolving needs of our customers, our people and our communities.
- 05
Going Above and Beyond
We bring passion, dedication and commitment to everything we do. We never settle for the minimum – we go the extra mile, take pride in our work and strive to make a difference every day.
- 06
Your Business Is Our Business
We take the time to understand our customers, their priorities and their ambitions. We treat their business as our own, because their success is our success. We build lasting partnerships based on understanding, commitment and trust.
Our values in action
What guides us every day
- Our Visionsets our direction
- Our Purposedefines why we exist
- Our Culturebrings our people together
- Our Valuesshape how we behave, how we work and how we deliver every day
Our vision sets our direction. Our purpose defines why we exist. Our culture brings our people together. Our values shape how we behave, how we work and how we deliver every day.
What we do
Our services
Trained Static Guards
SIA-licensed officers, properly briefed and professionally presented for your site.Find out more
Event Security & Traffic Management
SIA-licensed personnel covering crowd management, access control and traffic flow.Find out more
Licensed Security Dog Handlers
Licensed handlers and trained dogs providing visible deterrence for higher-risk sites.Find out more
Key Holding & Alarm Response
Secure key management with trained personnel attending your premises when required.Find out more
Executive & VIP Close Protection
Discreet and high-level protection for corporate leaders and high-profile individuals.Find out more
Professional Facilities Cleaning
Vetted cleaning personnel delivering consistent standards built around your operational hours.Find out more
Client feedback
What our clients say
Communication has consistently been quick, professional and reliable, particularly with out of hours support and short notice operational requirements. The team are proactive, easy to deal with and clearly care about service delivery. In a fast-moving operational environment, having that level of responsiveness and support makes a real difference.
We’ve had the pleasure of working with PGFM across a fair few contracts now, and they’ve consistently proven themselves to be solid, dependable, responsive, reliable, and refreshingly easy to deal with. From day one, communication has been clear, proactive, and genuinely helpful rather than just ticking a box.